About Cynthia Coon and Services We Offer

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We offer Contract employee services; that allow our business to access your electronic systems such as EMR, EPIC, Cerner, 3M Encoder, and others to verify patient demographics, contact information, and coverage eligibility. Manage your claims and code your outstanding claims. Manage your denied claims to recoup loss revenue. Process your CERT Audits.  Create process improvement action plans to streamline your work flow and processes.

We offer assistance with the relationship between CDI Team members and physicians to ensure the accuracy of documention in the patients health record. Capturing the complete picture of the patient's illness or condition will allow physicians to capture all pertient CC and MCC's that affect reimbursement. Also help capture mortality measures and length of stay improving patient outcomes.  

We offer expert education and training to physicians and other qualified healthcare professional to enable them to capture the patient primary diagnosis, secondary diagnosis, and procedures that reflect the true picture of the patient's illness or condition.  It also allow physicians to capture the necessary modifiers, specificity and lateriality information need to create compliant claims. This will ensure clean claims and increase reimbursement.

We stay abreast with the changes in coding and billing challenges faced by many healthcare facilities. We offer ensure that you are following the rules, regulation and guidelines published by CMS and commerial payers.  Allow us to keep you compliant and avoid costly fines and penalties and optimize your revenue.

We offer employment coaching and training services to allow participants to gain confidence, knowledge, and abilities to effectively gain employment or advance within their company.  Through practice and determination to learn most participants will develop skills that will set them apart from their peers.

We offer Community Outreach for free. At, Cynthia Coon Coding Consultant, the aim is to connect families to the public services avaiable in thier state to help them over come challeges they may face.  This includes building relationships with other business that offer mental health  and family counseling.